I want choosing your book or print to feel easy. You will find the most common questions below. If yours is not here, please get in touch.
The Collection
Everything in this store is a fine-art print reproduced from one of Paola's original oil paintings. The originals are not sold here.
Prints are sold unframed. Any frames shown in styled photographs are examples only.
Every print in the launch collection is 8 × 10 inches (203 × 254 mm). The painting is reproduced in full inside a narrow white border, so nothing is cropped and the artist's signature is preserved.
Shipping & Delivery
We ship worldwide. Each print is made to order in 2–4 business days, then takes about 3–7 business days to arrive in the US and 7–14 business days internationally.
Please email paolalutherteam@gmail.com within 30 days of delivery with your order number and photos of the print and its packaging. We will send a replacement or issue a refund — there is no need to return a damaged print.
Orders, Gifts & Care
Each print is made to order, so we do not accept change-of-mind returns. Anything damaged, faulty or incorrect is replaced or refunded if you tell us within 30 days. Our Shipping & Returns page explains the full process.
Handle the print by its edges, keep it out of direct sunlight, and frame it behind glass or acrylic. Avoid damp rooms and wipe the frame rather than the print.
Yes. You are welcome to write in English or Spanish.